Of these options being called back or email will get you an answer the fastest. Another reason Robinhood doesn’t have a phone number is that they don’t have enough time to deal with each issue. Robinhood doesn’t have a phone number because they don’t have enough employees to deal with so many calls. Why doesn’t Robinhood have a phone number that you can call?
Latest reviews and complaints
Robinhood has been working to patch its image with on-demand customer support, while being a huge beneficiary of this year’s market frenzies, like GameStop’s stock surge and cryptocurrencies. Kearns’ family sued the trading app for “misleading” customer communications in a case that was settled earlier this year, Robinhood said in a regulatory filing. The company continued to grow its customer support team in Lake Mary, Florida and Charlotte, North Carolina. The adviser recruits from earlier this year are not used to provide financial advice, rather, specialized customer service. Now investors can trade crypto 24/7 and get live customer service 24/7, said Christine Brown, Robinhood’s chief operating officer of its crypto business.
Lack of support is an important aspect especially when you’re dealing with something financial. Verify that incoming calls from Robinhood match the phone number provided during your callback request to protect your account. I have messaged Robinhood many times requesting to speak to customer service.
They’d have to pay quite a bit of money to have a support desk with the sole purpose of answering the phone which means they would have to add fees to pay for that. If you have a question about a trade or something with your account you will likely want to get in contact with someone immediately but can you do that over the phone? Being able to contact the company that handles your financial investments is an obvious must-have. In addition to the options above, Robinhood provides support through their help center and community fxcriticals. The Robinhood mobile app includes in-app support.
Complaints
We offer phone support through an in-app callback request. Robinhood UK can only introduce customers to Robinhood Securities, LLC for margin investing. Robinhood UK onboards UK customers and has the lead customer relationship with UK customers in relation to their use of the Robinhood UK app and website. When I say expect the worst service, that means they will only contact you via email or somehow via the app, don’t expect to find a number because that does not exist with their support. I’ve had Robinhood for well over 5 years now and it was a great app to learn how to trade general stocks as well as options trading.
Does Robinhood Have A Phone Number? (Can They Call You?)
- Robinhood only offers crypto trading in taxable brokerage accounts — not in IRAs.
- Other than they if everything works as designed the is the best app for your money.
- You’ll receive an email with instructions to reset your password and regain access to your account.
- As a matter of policy, BBB does not endorse any product, service or business.
- You can begin trading with as little as $1.
If it seems fraudulent, make sure to include this in your response with phrases like “my account is hacked” or “there’s unauthorized activity on my account.” To freeze your account, contact us through chat and describe the activity or issue that you’re experiencing. You won’t be able to deposit, withdraw, or open new positions from your account until an investigation is complete (this could take several weeks). Freezing your account restricts all movement in and out of your account.
- Overall, Robinhood’s customer support remains reliable and accessible in 2025, with 24/7 chat support and phone callbacks available during extended weekday hours to assist with a wide variety of issues.
- You should only contact Robinhood Support through the app or on the web at xcritical.com/contact.
- Robinhood’s mobile and web platforms are known for their smooth sign-up, funding and trading processes.
- You should only invest in financial products that match your knowledge and experience.
- Customers can contact the company through @AskRobinhood, @RobinhoodApp, or through one of the founders, @vladtenev.
Robinhood customer service response times
Expect the worst service you can get and expect to lose money since you won’t be contacted for over a week. The worst https://xcritical.pro/ and most important part comes down to support when anything goes wrong. A limited liability company is the US-specific form of a private limited company.
Robinhood Customer Service: Phone, Email, Contacts
Robinhood’s mobile and web platforms are known for their smooth sign-up, funding and trading processes. 0.01% for free accounts, 3.5% for Gold accounts (as of November 2025). $0 for brokerage accounts, Robinhood Gold accounts and IRAs.
Besides phone and chat, Robinhood offers a comprehensive Help Center with FAQs and troubleshooting guides. After requesting a phone callback, Robinhood will notify you when you’re next in the queue and provide the phone number they will call from, so you can verify the caller’s identity and avoid phishing scams. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. When Googling Robinhood Support a number comes up to a guy in Delhi who claims to be support but wanted access to my device.
Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Robinhood. A company’s rating is calculated using a mathematical algorithm that evaluates the information in your profile. Fraud account and no one replies.
Social media scams
Questions about anything on the app also lead to email forms. The preferred means of communication for Robinhood appears to be through email. Try to contact them by leaving a review. Robinhood phones are not available. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.
This includes how easy it was to sign up for and fund a new account. We score each broker against a set of criteria that factors in both the capabilities offered and the actual user experience of trading with those capabilities. That way, we’re able to report on every aspect of the xcritical user experience, from funding a new account to actually placing trades.
However, some of its account fees put it at a disadvantage to its competitors. So while it’s true you can start investing with Robinhood in no time, users should be certain they understand the risks of investing before diving in. 1% match on IRA contributions for free accounts, 3% for Gold accounts. Mobile trading platform includes customizable alerts, news feed, advanced charting and ability to listen live to xcriticalgs calls for some companies.
On trades of stocks, ETFs and their options. The investing information provided on this page is for educational purposes only. Advisors are competing with low-cost ETF bundles and under pressure to show value, but BNK Invest believes it has the ideal solution to capitalize on an under appreciated security. The brokerage industry regulator cited gaps in surveillance, customer due diligence, and red-flag escalation across the firm’s sprawling retail and cross-border business. Basing financial advice on clients’ holistic financial picture, rather than specific needs in isolation, makes for stronger and more sustainable results. More than 21 million people trade stocks and cryptocurrencies on Robinhood.
Most discussed complaints
If someone is reposting a screenshot of what appears to be a Robinhood post, you can always go directly to our authentic handle to confirm whether the original post is legitimate or not. Don’t use Robinhood phone numbers found through an internet browser as shown below.. Don’t search for or use Robinhood phone numbers found through an internet browser, as they may be fraudulent and part of a scam. When you connect to Robinhood Support through chat or email, we’ll NEVER ask you for any account login details. If you believe your account has been compromised, contact Robinhood Support immediately to freeze your account. You should only invest in financial products that match your knowledge and experience.
Despite being with them for 7 years I was notified the account was being closed “Scam activity” Nice try RH. The other users comments seem accurate re support. Our accounts have been active for less than 5 days, and they already have 2 strikes. They are holding on to account money that they should not be holding on to. I am trying to close out an account. Spent 4 hours trying to figure out my account.
The 3% match that Gold users get is comparable to the contribution matches offered by some employers in 401(k) accounts. Many of Robinhood’s competitors have imitated elements of its app, and it’s easy to see why. However, if you compare Robinhood’s crypto offerings with pure-play crypto brokerages, that shine starts to fade. This includes stock and equity options trades, which don’t carry a contract fee. That feature was a first among non-employer-sponsored retirement accounts.
